+92 336 5557455 | Pakistan's Leading B2B Directory

Frequently Asked Questions

Find answers to common questions about Pakistan's leading B2B directory

Last Updated: March 2025
All Questions
General
Packages
General Platform Questions
01
What is YellowPage.pk?

YellowPage.pk is an online business directory and classifieds platform where users can post ads, discover services, and connect with local businesses across Pakistan.

02
How do I create an account?

Click on the “Sign Up” button, provide your name, email, phone number, and password. Once registered, you can start posting ads and managing your listings.

03
Is posting an ad free?

Yes, posting a basic ad is free. Paid packages are available for businesses that want more visibility and premium features.

04
How long will my ad stay active?

Free ads remain active for 30 days. Paid ads may stay active longer depending on the package chosen.

05
What types of ads are not allowed?

Ads involving illegal items, misleading offers, adult content, offensive material, or spam are strictly prohibited.

06
How can I edit or delete my ad?

Log in to your account, go to “My Ads”, and select the ad you want to edit or delete. Changes are updated instantly.

07
How do I stay safe when buying or selling?

Always meet in public places, verify products before payment, and avoid sharing sensitive personal information.

08
How do I report a suspicious ad or user?

Click the “Report” button on the ad or contact our support team with details.

09
Is my personal information safe?

Yes, we follow strict Privacy and Data Security policies to protect your information.

10
How do I reset my password?

Click “Forgot Password” at login, enter your registered email, and follow the instructions.

11
Do I need to verify my account?

Yes, phone or email verification may be required to ensure authenticity and prevent fraud.

12
Can businesses create multiple ads?

Yes, but each ad must be unique and comply with our Posting Rules.

13
Can I post ads from outside Pakistan?

Currently, YellowPage.pk is focused on businesses and users within Pakistan. International postings may be restricted.

14
How do I contact customer support?

You can reach us at info@yellowpage.pk or call 0336‑5557455.

15
Do you offer support in Urdu?

Yes, our support team can assist you in both English and Urdu.

Packages & Membership Questions
16
What types of packages does YellowPage.pk offer?

We offer five packages: Free, Verified, Bronze, Gold, and Platinum.

17
What is included in the Free package?

Basic listing, web & email links, seller dashboard, and alphabetical listing.

18
What is the Verified package?

PKR 15,000 per year. Includes logo display, 200‑word profile, product catalog, web & email links, and seller dashboard.

19
What does the Bronze package offer?

PKR 25,000 per year. Includes logo display, 200‑word profile, social media links, one business inquiry, and web & email links.

20
What are the benefits of the Gold package?

PKR 40,000 per year. Includes logo display, 200‑word profile, social media links, banner ad, four business inquiries, and web & email links.

21
What is included in the Platinum package?

PKR 50,000 per year. Includes logo display, 200‑word profile, social media links, banner ad, six business inquiries, product catalog, and web & email links.

22
What are “Business Inquiries”?

Direct leads from potential customers. Depending on your package, you can receive 1, 4, or 6 inquiries per year.

23
Difference between Free and Paid packages?

Free packages provide basic visibility. Paid packages include premium features like logo display, banner ads, product catalogs, social media links, and guaranteed inquiries.

24
Can I upgrade my package later?

Yes, you can upgrade from Free to any paid package or move from a lower package to a higher one at any time.

25
How do I purchase a package?

Choose your desired package, click “Choose Plan”, and follow the payment instructions.

26
Are packages billed monthly or yearly?

All packages are billed annually.

27
Do you offer refunds for packages?

Refunds are only available if the package has not been activated. Once your listing or features are live, refunds are not applicable.

28
Can I customize my package?

Currently, packages are fixed. However, you can contact support for special promotional campaigns.

29
How do banner ads work?

Banner ads are displayed prominently on the platform to give your business maximum visibility. They are included in Gold and Platinum packages.

30
Who should choose the Platinum package?

Platinum package is ideal for established businesses wanting maximum exposure, premium features, and the highest number of customer inquiries.

💡 Not sure which package to choose? Visit our Packages Page for a detailed comparison of all features and pricing.

Still Have Questions?

Our support team is ready to help you

info@yellowpage.pk
0336‑5557455

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