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Refund & Payment Policy

Understanding how payments and refunds work on YellowPage.pk

Last Updated: March 2025
01

Introduction

This Refund & Payment Policy explains how payments are handled on YellowPage.pk, including conditions for refunds and cancellations. By purchasing paid listings or featured ads, you agree to the terms outlined below.

02

Payments

  • All payments must be made in advance
  • Accepted methods include:
Bank Transfer
Mobile Wallet

Payment confirmation provided after successful processing.

03

Refunds

  • Available only if service not activated/delivered
  • No refunds once listing/ad is live
  • Requests must be within 7 days of purchase
  • Not granted for Terms & Rules violations
7-Day Refund Window
04

Cancellations

  • Written request required before listing goes live
  • Approved cancellations processed per refund policy
05

Non‑Refundable Services

  • Customized promotions once activated
  • Highlighted ads & special campaigns
  • User-caused technical issues (incorrect ad details)
06

Disputes

  • Report immediately to support team
  • We review each case individually
  • Our decision is final
07

Contact Us

For questions about payments or refunds, please contact our support team:

info@yellowpage.pk
0336‑5557455

Important Payment Information

By purchasing any paid service on YellowPage.pk, you agree to this Refund & Payment Policy. Questions? Contact billing support.

Billing Questions?

Our team is ready to assist with payment and refund inquiries.

Contact Billing Team Print Policy